Purchasing Info for Coach's Clipboard Products
Mac compatibility
The Coach's Clipboard is constantly striving to make the our products compatible with both PC and Mac platforms. Mac testers have informed me that the programs appear to be 100% compatible with Mac systems using the FireFox and Safari browsers. Firefox is available for free at http://www.mozilla.org/products/firefox/. Additionally, all of the animations, video and audio clips are in the widely-compatible Flash format. However, at this writing the iPhone, iPad and iPod Touch are not Flash compatible, and thus the animated diagrams are not viewable on those devices.Purchasing info
If you purchase by credit card or PayPal, CD's will usually be shipped (US Mail) within 24 hours and you will receive an email notice. Please make sure that your own email server and spam blocker will accept a return email from me, and that your email storage space is not full. Otherwise, I will not be able to email you!Payments are set up through PayPal, one of the largest online services, a partner with eBay. In more than ten years (since we began), we have not had one problem with payments using PayPal (which uses a secure connection). You can purchase with either PayPal or credit card. Customers purchasing with an eCheck should note that the product will not be shipped until your eCheck clears. Special pricing is available on upgrades for previous buyers, and also for volume discounts on the CD's. See the pricing details for each item. In addition, we want our customers to be satisfied... read our Return Policy. Also, when ordering our products, we respect your privacy rights.
For international customers (other than Canada, Australia and the UK)
There have been some problems and delays when shipping to some countries (but no problems shipping to Canada, Australia or the UK). Occasionally, CD shipments get held up (or lost) in the customs departments of some countries, sometimes delaying shipments for over a month. It might be better to become a Premium Member. Premium membership has everything that the Deluxe CD contains plus even more, and you get a free "Playbook & Animations" download. Compare products...Which product should I buy?
This product comparison chart may help you decide.Product support, help
For help and trouble-shooting problems, see the instructions pages listed in the left menu under "Coach's Clipboard CDs and Downloads" -> "Product Help Files" in the menu. if further help is needed.Coach's Clipboard Shipping Info/Rates
Please note: these rates apply only to Coach's Clipboard products. These rates do not apply to the Coach's Clipboard DVD Store at http://basketballstore-coachesclipboard.net
Premium Membership and Downloads -- no shipping costs.
Shipping Rates - Domestic (USA):
| CD/DVD Quantity | Shipping Cost (USD) |
| 1 item (Economy) | $6.00 |
| 2 items (Economy) | $8.00 |
| 3 or more items (Economy) | $11.00 |
| Any quantity (Fastest Service*) | $24.99 |
Shipping Rates - Canada:
| CD/DVD Quantity | Shipping Cost (USD) |
| 1 item | $11.00 |
| 2 items | $13.00 |
| 3 or more items | $16.00 |
| Fastest Service* | N/A |
Shipping Rates - International (Non-USA and Canada):
| CD/DVD Quantity | Shipping Cost (USD) |
| 1 item | $12.00 |
| 2 items | $15.00 |
| 3 or more items | $22.00 |
| Fastest Service* | N/A |
* "Fastest Service" means United States Postal Service Express Mail, one-two business days, if the order is received before 12:00 noon EST.
* International shipments may sometimes be delayed for a few weeks if held for examination by buyer's home country customs department.


